Data Protection

Carl Engelkemper Münster is delighted that you have visited our website and would like to thank you for your interest in our company, products and services. Protecting your privacy and your personal data is important to us. In order to give you the highest possible level of transparency and security, our Privacy Policy gives you information on the type, scope and purpose of the collection, use and processing of the information and data we collect.

Privacy Policy

This Privacy Policy gives you, the user of our website, all the information you need about how, in what scope and for what purpose we or third-party providers collect and use your data. Collection and use of your data is strictly in line with provisions of the General Data Protection Regulation (GDPR) and the German Telemedia Act (TMG). We are especially committed to the confidentiality of your personal data and therefore work strictly within the limits set by statutory provisions. This personal data is collected on a voluntary basis where possible. We only disclose this data to third parties with your explicit consent. We ensure a high level of security for particularly confidential data, such as in payment transactions or with regard to your enquiries to us. However, we would like to take the opportunity to draw attention to the general dangers of internet use, which we cannot influence. In email traffic in particular, if you do not take any further precautions, your data is not secure and could be collected by third parties.

1. External links

Our website contains links to third-party websites, such as Facebook and YouTube. These are usually clearly marked with the website address or the company or product logo. Carl Engelkemper Münster has no influence over the content and design of these websites from third-party providers and therefore cannot extend the guarantees of this Privacy Policy to such sites.

2. Communication and usage-related data

You can visit the Carl Engelkemper Münster website without us finding out who you are. Apart from your IP address, we only record the time of access, the quantity of data transmitted, the pages of our website you visit, the page from which you accessed our website, and the browser you use (log files) for statistical and internal, system-related purposes. Should this information potentially enable personal data to be inferred, it is of course subject to statutory data protection regulations. The data is not personalised and is deleted once statistical analysis is complete.

3. Collection of personal data

If you wish to use some of the services on our website, especially the newsletter and contact form, we need to collect some personal data on you. Personal data is details about personal and factual circumstances relating to your person, such as your name, address or email address. We only collect such data if you provide it to us voluntarily, thus showing us that you agree with its use and processing. For us, it goes without saying that only data that is absolutely necessary for the provision of these services is collected. Where we request further data, this is exclusively for the purpose of aiding our communication with you, improving our service, etc. The data you enter in our enquiry form is not saved in any database, but sent directly to Carl Engelkemper Münster.

4. Newsletter

You can subscribe to our newsletter on our website. We need your email address for this. In line with the relevant legal provisions, we also have to verify whether you really are the holder of the email address provided and wish to receive the newsletter. We therefore collect data that makes such verification possible. The data collected in this context is used to send and receive the newsletter. It has no other purpose and is not disclosed to third parties. Apart from the information necessary for sending the newsletter, we collect no further data. Because sending and receiving the newsletter depends on your permission, you can retract this permission for the collection and saving of your data at any time without stating reasons. To do this, use the “Unsubscribe” link provided in the newsletter. Our newsletter is sent with the help of the service provider CleverReach GmbH & Co. KG, Mühlenstraße 43, 26180 Rastede. The email addresses of our recipients and the data described are saved on certified servers from CleverReach exclusively on European territory. CleverReach uses this information to send the newsletter, to analyse the newsletter use on our behalf, and to optimise the service. CleverReach does not use the data for its own purposes, for example for contact purposes, nor disclose it to third parties. We have concluded an order processing contract with CleverReach, in which CleverReach undertakes to protect the data of our recipients, to process it on our behalf in accordance with the applicable data protection provisions, and not to disclose it to third parties. Sending our newsletter allows us to analyse user behaviour. In the reports, data on the recipients who open and click on the newsletter is shown in anonymised form. The collection and processing of full IP addresses is forbidden.

5. Use and processing of personal data

Carl Engelkemper Münster usually uses and processes the personal data given to it for contract execution and to process your enquiries and requests.<br/> Data with personal content is processed and used to a limited extent for support and marketing purposes where statutory regulations permit this. Should you no longer agree with such use, you can of course object to further use at any time using the contact address below.<br/> In addition, the information you provide to us may be combined with saved data we already have on you. Combining data in this way has various advantages: the customer data we have recorded on you is always up to date, the accuracy of the information gathered is guaranteed, and our service to you can be optimised.<br/> We only use and process your data for purposes beyond this if you have provided your explicit permission in advance. The data is only used and processed for the purposes stated.

6. Data disclosure

Needless to say, we do not disclose your data to third parties, unless we are obligated to do so by statutory provisions or a court order. In particular, your personal data will not be sold, hired out or exchanged.

7. Email contact

If you provide us with your email address, we will also communicate with you via email. Should you no longer wish to receive such information, you of course have the option of withdrawing your permission at any time. In this case, please send us a short message at the postal or email address provided.

8. Technical and organisational data protection

Carl Engelkemper Münster of course takes the technical and organisational measures appropriate for each protective purpose, in order to protect the information you provide against misuse and loss. This data is saved in a secure operating environment that is not accessible to the public. In addition, it goes without saying that all our staff are trained in and obligated to adhere to data protection and confidentiality.

9. Amendment of the Privacy Policy

As development of the internet continues, this Privacy Policy has to be continuously adapted to the changing situation. Such changes are announced in good time on this page.

10. Rights of access and other rights, contact

Upon written request, our Data Protection Officer will be happy to provide you with information on whether and, if so, which personal data we have saved on you. Should your personal data be incorrect, you can have it corrected immediately. Such access and amendment is of course free of charge.<br/> In addition, you have the right to retract your permission for data use in part or in full for the future. Should you do so, we will delete or lock the relevant data.<br/> To assert these rights, please contact the Data Protection Officer of Carl Engelkemper Münster.<br/> Needless to say, you are welcome to contact the Data Protection Officer of Carl Engelkemper Münster directly at any time with questions, comments or complaints in connection with this Privacy Policy. This contact can also be in encrypted form.

11. Cookies

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We use cookies on our website. These small text files are saved on your PC by our server. They support presentation of the website and help you to navigate around our website. Cookies record information on your IP address, your browser, your operating system and your internet connection. We do not link this information to personal data, nor disclose it to third parties. We never use cookies to install malware or spyware on your computer. You can also use our website without the use of cookies, although this may impair some of its display and functions. If you want to deactivate cookies, you can do so via special settings in your browser. Please use the Help function to help you make the relevant changes. You can manage online cookies using the following links: http://www.aboutads.info/choices for the USA http://www.youronlinechoices.com/uk/your-ad-choices for Europe.

12. Matomo (formerly Piwik)

We use the open source web analysis service Matomo (formerly Piwik) from the service provider InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand.
As part of this analysis, cookies are saved on your computer. The person responsible saves the information collected here exclusively on our server. Personal data of users is only saved there. It is not disclosed to third parties. 
You can find information on data protection at Matomo at https://matomo.org/privacy-policy/.

Legal basis

We use Matomo to enable us to analyse and regularly improve use of our website. The statistics we acquire allow us to improve our services and design them in a more interesting way for you, the user. Thanks to this data analysis, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. Our vital interest in data processing in accordance with Art. 6 Para. 1 lit. f GDPR also lies in these purposes. The users’ interest in protection of their personal data is sufficiently met by anonymisation of the IP addresses.

Objection

You can prevent analysis by deleting existing cookies and preventing the saving of cookies. If you deactivate the saving of cookies, please note that you may not be able to use the full scope of this website. Saving of cookies can be prevented using the relevant setting in your browser. 
We use Matomo with the “AnonymizeIP” extension. This means that IP addresses are processed in abbreviated form, so that no direct link can be made to specific persons. The IP address transmitted from your browser via Matomo is not combined with other data collected by us.

Plugin deactivation

Please note that you must object again if you delete the cookies on your computer. You must also object again if you open the website in a different browser.

14. Facebook plugin

Our website contains plugins from the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins on our website are clearly marked with the Facebook logo or the “Like” button. Please also see the overview of Facebook plugins at developers.facebook.com/docs/plugins/. When you visit our website, we make a direct connection to the Facebook server via the plugin. You are then linked to it via your browser. This provides Facebook with the information that you have visited our website with your IP address. By clicking the Facebook “Like” button, you link content of our website with your profile on Facebook. Facebook can link your visit to our website with your user account. We are not aware of the type of content transmitted to Facebook, nor how Facebook uses it. You can find more information on data collection and use in the Facebook Privacy Policy, which is available at http://de-de.facebook.com/policy.php. You can prevent your visit to our website being linked to your Facebook profile by simply logging out of Facebook before you access our website.

15 Google reCAPTCHA Privacy Policy

Our highest priority is to ensure that our website is protected in the best possible way and secure for you and for us. To guarantee this, we use Google reCAPTCHA from Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). reCAPTCHA allows us to determine whether you are really a person made from flesh and blood, rather than a robot or other spam software. We consider any unwanted information that we receive electronically to be spam. In a typical CAPTCHA, you usually have to solve a text or image puzzle for verification. With reCAPTCHA from Google, we do not usually have to bother you with puzzles like this. In most cases, all you have to do is tick a box to confirm that you are not a bot. With the new Invisible reCAPTCHA version, you don’t even need to tick a box. This Privacy Policy explains how this works and, especially, which data is used for this.

What is reCAPTCHA?

reCAPTCHA is a free CAPTCHA service from Google that protects websites against spam software and misuse by non-human visitors. This service is most commonly used when you fill in forms on the internet. A CAPTCHA service is an automatic Turing test designed to ensure that an action online is undertaken by a person, not a bot. In the conventional Turing test (named after mathematician Alan Turing), a person differentiates between a bot and a person. In CAPTCHAs, a computer or software program does this. Conventional CAPTCHAs work with small tasks that are easy for a human to solve, but present significant difficulties for machines. With reCAPTCHA, you no longer have to actively solve a puzzle. The tool uses modern risk techniques to differentiate people from bots. All you have to do is tick the box labelled “I am not a robot”; with Invisible reCAPTCHA, not even that. With reCAPTCHA, a JavaScript element is incorporated into the source text. The tool then runs in the background, analysing the user behaviour. The software uses these user actions to calculate a CAPTCHA score. Using this score, Google calculates the probability that you are a person even before the CAPTCHA entry. reCAPTCHA and CAPTCHAs in general are used whenever there is a risk that bots could manipulate or misuse certain actions (such as registrations, surveys etc.).

Why do we use reCAPTCHA on our website?

We only want to welcome people made from flesh and blood to our website. Bots and spam software of all kinds should stay at home. That is why we do everything we can to protect ourselves and to offer the best possible user friendliness for you. That is why we use Google reCAPTCHA from Google. It allows us to be relatively certain that we remain a “bot-free” website. Using reCAPTCHA means that data is transmitted to Google, which Google uses to determine whether you are really a person. reCAPTCHA thus enhances the security of our website and, in turn, your security. For example, without reCAPTCHA, a bot could register as many email addresses as possible during registration and then spam forums or blogs with unwanted promotional material. reCAPTCHA allows us to prevent bot attacks like this.

What data is saved by reCAPTCHA?

reCAPTCHA collects personal data from users in order to determine whether the actions on our website are really conducted by people. The IP address and other data that Google needs for the reCAPTCHA service may therefore be sent to Google. Within member states of the EU or other signatories to the treaty on the European Economic Area, IP addresses are almost always abbreviated before the data is sent to a server in the USA. The IP address is not combined with other data from Google, unless you are logged in to your Google account while using reCAPTCHA. First, the reCAPTCHA algorithm checks whether Google cookies from other Google services (YouTube, Gmail etc.) are already saved in your browser. Then, reCAPTCHA places an additional cookie in your browser and records a screenshot of your browser window.

The list of collected browser and user data below is not exhaustive. Instead, it contains examples of data that are processed by Google as far as we know.

• Referrer URL (the address of the page from which the user comes)
• IP address (e.g. 256.123.123.1)
• Information about the operating system (the software that enables your computer to operate. Common operating systems include Windows, Mac OS X and Linux)
• Cookies (small text files that save data in your browser)
• Mouse and keyboard movements (every action that you conduct using the mouse or keyboard is saved)
• Date and language settings (the language and data you have preset on your computer is saved)
• All JavaScript objects (JavaScript is a programming language that enables websites to adapt to users. JavaScript objects can collect all possible data under one name)
• Screen resolution (shows how many pixels are used to display images)

There is no doubt that Google uses and analyses this data before you tick the “I am not a robot” box. With the Invisible reCAPTCHA version, you do not even need to tick the box; the entire recognition process runs in the background. Google does not reveal how much and exactly which data it saves.

reCAPTCHA uses the following cookies: We refer here to the reCAPTCHA demo version from Google at https://www.google.com/recaptcha/api2/demo. All these cookies need a unique identifier for tracking purposes. Here is a list of cookies that Google reCAPTCHA has placed on the demo version:

Name: IDE
Expiration: after one year
Use: This cookie is placed by DoubleClick (also part of Google) to register and report a user’s actions on the website related to advertisements. This enables the effectiveness of the advertising to be measured and appropriate optimisation measures to be taken. IDE is saved in browsers under the domain doubleclick.net.
Example value: WqTUmlnmv_qXyi_DGNPLESKnRNrpgXoy1K-pAZtAkMbHI-231565846300

Name: 1P_JAR
Expiration: after one month
Use: This cookie collects statistics on website use and measures conversions. A conversion is when a user becomes a purchaser, for example. The cookie is also used to show users relevant advertisements. Furthermore, the cookie can prevent a user from seeing the same advertisement more than once.
Example value: 2019-5-14-12

Name: ANID
Expiration: after 9 months
Use: We were unable to find much information about this cookie. In Google’s Privacy Policy, the cookie is mentioned in connection with advertising cookies such as DSID, FLC, AID and TAID. ANID is saved under the domain google.com.
Example value: U7j1v3dZa2315658463000xgZFmiqWppRWKOr

Name: CONSENT
Expiration: after 19 years
Use: The cookie saves the status of a user’s consent to the use of various Google services. CONSENT also aids security by checking users, preventing fraud with registration information and protecting user data against unauthorised attack.
Example value: YES+AT.de+20150628-20-0

Name: NID
Expiration: after 6 months
Use: Google uses NID to adapt advertisements to your Google search. Using the cookie, Google “remembers” your most common searches or how you have interacted with advertisements in the past. As a result, you always see tailored advertisements. The cookie contains a unique ID that Google uses to collect the user’s personal settings for advertising purposes.
Example value: 0WmuWqy231565846300zILzqV_nmt3sDXwPeM5Q

Name: DV
Expiration: after 10 minutes
Use: As soon as you have ticked the “I am not a robot” box, this cookie is placed. The cookie is used by Google Analytics for personalised advertising. DV collects information in anonymised form and is used to differentiate between users.
Example value: gEAABBCjJMXcI0dSAAAANbqc231565846300
Note: Given that Google constantly changes their selection of cookies, this list cannot be exhaustive.

Where and for how long is the data saved?

Adding reCAPTCHA means that your data is transmitted to the Google server. Despite repeated requests, Google will not clearly state where exactly this data is saved. Although this has not been confirmed by Google, it can be assumed that data such as mouse interaction, length of stay on a website and language settings are saved on the Google servers in Europe or America. The IP address that your browser transmits to Google is not generally combined with other Google data from other Google services. However, if you are logged in to your Google account while using the reCAPTCHA plug-in, the data is combined. The differing Google Privacy Policy applies in this case.

How can I erase my data or prevent data from being saved?

If you do not want data about you and your behaviour to be transmitted to Google, you must log out from Google completely and delete all Google cookies before visiting our website and using the reCAPTCHA software. In general, the data is transmitted to Google automatically as soon as you access our website. To erase this data again, you need to contact Google Support at https://support.google.com/?hl=de&tid=231565846300.

When you use our website, you declare your consent for Google LLC and its representatives to collect, process and use data automatically.

You can find out more about reCAPTCHA on Google’s web developer site at https://developers.google.com/recaptcha/. Although Google goes into the technical development of reCAPTCHA here, it does not provide any precise information on data storage or topics related to data protection. You can find a good overview of the general use of data at Google in Google’s own Privacy Policy at https://www.google.com/intl/de/policies/privacy/

16. Objection to promotional emails

As part of the statutory obligation to provide a legal notice, we have to publish our contact details. Third parties can sometimes use these to send unwanted advertising and information. We hereby object to all transmission of promotional material of all kinds not explicitly authorised by us. Furthermore, we expressly retain the right to take legal steps against unwanted, unsolicited sending of promotional material. This applies particularly to spam emails, spam letters and spam faxes. Please note that the unauthorised transmission of promotional material can affect circumstances of competition, civil and criminal law. Specific spam emails and spam faxes can lead to high compensation claims if they impede business by stuffing inboxes or fax equipment.

Company contact data:

Carl Engelkemper GmbH & Co. KG
Lindberghweg 144
48155 Münster
0049 251 6603 0
info(at)engelkemper.de

Contact data of Data Protection Officer:

Carl Engelkemper GmbH & Co. KG
Lindberghweg 144
48155 Münster
0049 251 6603 197
datenschutz(at)engelkemper.de